Privacy Policy

At Naseems Couture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use https://naseemscouture.com/, interact with our services, make an enquiry, place an order, or otherwise communicate with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain your consent before processing your personal information for the purposes described below.

1. About Naseems Couture

Naseems Couture is a fashion and couture brand offering designer clothing and related services through its website and other communication channels. For the purposes of applicable data protection laws, Naseems Couture may act as the entity responsible for determining how and why your personal information is processed. For any privacy-related questions or requests, you may contact us using the details provided in the Contact Us section of this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

A. Information You Provide Directly

This may include:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing and shipping address

  • Delivery details

  • Information provided when submitting an enquiry or contact form

  • Measurements or preferences where required for a customised or made-to-order garment

  • Order and purchase information

  • Information you provide when requesting a consultation or appointment

  • Any other information you voluntarily provide to us

Please do not provide sensitive personal information unless it is specifically required for the service you are requesting.

B. Payment Information

When you make a payment through our website, your payment may be processed by a third-party payment service provider.

Depending on the payment method used, the payment provider may collect and process information such as payment details, transaction identifiers, and other information required to complete the transaction.

Where payment processing is handled by a third party, Naseems Couture does not intend to store complete payment-card information on its own servers unless expressly stated otherwise.

C. Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic information derived from technical data

  • Pages visited

  • Referring pages or sources

  • Date and time of visits

  • Website interactions and usage information

This information may be used to operate, maintain, secure, and improve our website and services.

3. How We Use Your Information

We may use personal information for purposes including:

  • Responding to enquiries and requests

  • Processing and fulfilling orders

  • Arranging delivery and shipment

  • Providing customer support

  • Managing appointments or consultations

  • Communicating with you about your orders or enquiries

  • Providing customised or made-to-order services

  • Processing payments through authorised payment providers

  • Improving our website, products, services, and customer experience

  • Maintaining website security and preventing fraud, misuse, or unauthorised activity

  • Complying with applicable legal and regulatory requirements

  • Sending promotional or marketing communications where permitted and where required consent has been obtained

  • Carrying out other purposes that are communicated to you at the time information is collected

We aim to collect and use personal information only for legitimate and specified purposes and only to the extent reasonably necessary for those purposes.

4. Cookies and Similar Technologies

Naseems Couture may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support analytics or marketing activities.

Cookies may be used for purposes such as:

  • Essential website functionality

  • Remembering preferences

  • Website analytics

  • Performance monitoring

  • Understanding visitor behaviour

  • Marketing and advertising, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.

Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.

5. Analytics and Third-Party Services

We may use third-party services to help us understand website traffic, measure performance, process payments, communicate with customers, provide hosting or technical services, and improve our business.

These service providers may process information on our behalf and may have their own privacy policies and terms.

Examples may include:

  • Website analytics providers

  • Payment gateways

  • Website hosting providers

  • Shipping and logistics providers

  • Customer communication platforms

  • Email or marketing service providers

  • Social media and advertising platforms

  • Technology and security service providers

We will take reasonable steps to work with service providers that process personal information only for legitimate business purposes and in accordance with applicable requirements.

6. Sharing of Personal Information

We do not intend to sell your personal information.

We may share relevant information with third parties where reasonably necessary to provide our products and services or operate our business. These parties may include:

  • Payment processors

  • Delivery and logistics partners

  • Website and hosting providers

  • IT and security service providers

  • Customer support or communication providers

  • Analytics and marketing service providers

  • Professional advisers

  • Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law

We seek to limit the information shared to what is reasonably necessary for the relevant purpose.

7. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about our collections, products, events, offers, launches, or other brand communications.

Where consent is required, we will obtain appropriate consent before sending such communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

Please note that even if you opt out of promotional communications, we may still send essential service-related communications, such as order confirmations, delivery updates, appointment information, or important notices.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.

When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law and our internal practices.

9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

10. Your Rights

Subject to applicable law, you may have rights in relation to your personal information, including the ability to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Request information regarding how your personal information is being processed

  • Exercise other rights available under applicable data protection laws

Where processing is based on consent, you may withdraw your consent. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Certain information may need to be retained where required by law or where another lawful basis for processing applies.

To exercise an applicable privacy right, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our website and services are not intentionally directed toward children where applicable law requires parental consent or imposes additional requirements for processing children’s personal information.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited.

If you believe that a child has provided personal information to us without the required consent, please contact us so that we can review and take appropriate action.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

Naseems Couture is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of those third parties before providing them with personal information.

13. International Data Transfers

Some of our service providers or technology partners may process information from locations outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact us:

Naseems Couture
Website: https://naseemscouture.com/
Email: naseemsofficial@gmail.com
Phone: +91 80 43941191

 

16. Governing Law

This Privacy Policy shall be interpreted in accordance with the laws applicable in India, including applicable data protection and privacy legislation.

Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction specified in our terms and conditions, unless otherwise required by applicable law.

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