Terms & Conditions
Welcome to Naseems Couture. These Terms & Conditions govern your access to and use of naseemscouture.com and the products, services, content, and features made available through the website.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Naseems Couture
Naseems Couture is a fashion and couture brand offering designer apparel, couture collections, customised garments, fashion services, consultations, and related products and services through its website and other authorised channels.
Throughout these Terms & Conditions, “Naseems Couture,” “we,” “us,” and “our” refer to Naseems Couture, while “you” and “your” refer to any person accessing or using the website.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not:
Violate any applicable law or regulation
Infringe the rights of Naseems Couture or any third party
Attempt to gain unauthorised access to the website or its systems
Interfere with the operation or security of the website
Introduce malicious software, code, or harmful material
Copy, reproduce, distribute, or commercially exploit website content without permission
Use the website to submit fraudulent, misleading, or unauthorised information
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
3. Products and Services
Naseems Couture may offer ready-to-wear, made-to-order, customised, bespoke, or couture products.
Product descriptions, images, specifications, availability, pricing, and other information are provided for general information and may be changed without prior notice.
Because many of our products may involve handcrafted work, embroidery, fabrics, embellishments, dyeing, finishing, or other artisanal processes, minor variations in colour, texture, embroidery, placement, or finish may occur. Such variations are not necessarily defects and may be a natural characteristic of handcrafted or couture garments.
4. Product Images and Colours
We make reasonable efforts to display product images and colours as accurately as possible.
However, the appearance of colours may vary depending on:
Your device or screen settings
Lighting conditions during photography
Photography and editing conditions
Fabric characteristics
Manufacturing and dyeing variations
Accordingly, we cannot guarantee that the colour displayed on your screen will exactly match the physical product.
5. Pricing
All prices displayed on the website are subject to change without prior notice.
Where applicable, prices may exclude or include taxes, shipping charges, alteration charges, customisation charges, or other fees. Any applicable charges will be communicated during the purchase or enquiry process.
In the event of a pricing or listing error, Naseems Couture reserves the right to correct the error and, where necessary, cancel or modify an affected order.
6. Orders and Order Acceptance
Submitting an order or enquiry through the website does not necessarily constitute final acceptance of the order.
An order may be subject to:
Product availability
Verification of customer and delivery information
Payment confirmation
Confirmation of customisation or measurements
Availability of materials
Production capacity
Other operational requirements
Naseems Couture reserves the right to accept, decline, cancel, or modify an order where reasonably necessary.
If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our applicable refund and cancellation policy.
7. Custom and Made-to-Order Products
Certain products may be customised or made specifically according to customer requirements.
For customised, made-to-order, or bespoke products:
Production may require additional time.
Measurements and specifications provided by the customer must be accurate.
Once production has commenced, changes may not be possible.
Customisation may affect the final appearance of the product.
Custom-made products may not be eligible for return or exchange except where required by applicable law or where the product is defective or incorrectly supplied.
Customers may be asked to confirm measurements, design details, fabric selections, colours, embroidery, or other specifications before production begins.
8. Measurements and Fit
Where a garment is created using measurements provided by the customer, the customer is responsible for providing accurate measurements and information.
Naseems Couture may provide measurement guidance or recommendations; however, customers remain responsible for confirming the measurements submitted for production.
Differences in fit resulting from incorrect measurements supplied by the customer may not be treated as a manufacturing defect.
Where alteration services are available, additional charges or conditions may apply.
9. Availability
Product availability displayed on the website may change without notice.
A product appearing on the website does not guarantee that it will remain available at the time an order is placed or processed.
Certain couture, limited-edition, handcrafted, or made-to-order products may have limited availability.
10. Payments
Where online payments are available, payments may be processed through authorised third-party payment service providers.
By making a payment, you agree to provide accurate and complete payment and billing information.
Naseems Couture is not responsible for technical failures or delays attributable to third-party payment providers, banks, card networks, or other financial institutions, subject to applicable law.
11. Shipping and Delivery
Orders will be delivered to the address provided by the customer during checkout or order confirmation.
Customers are responsible for ensuring that delivery information is accurate and complete.
Delivery timelines may vary depending on:
Product availability
Whether the product is ready-to-wear or made-to-order
Customisation requirements
Destination
Shipping provider
Weather or other unforeseen circumstances
Public holidays or operational disruptions
Any delivery timeframe provided by Naseems Couture is an estimate unless expressly stated otherwise.
Naseems Couture will not be responsible for delays caused by circumstances outside our reasonable control.
12. Cancellation, Returns and Exchanges
Cancellation, return, exchange, alteration, and refund eligibility will depend on the applicable product and the specific terms communicated at the time of purchase.
Due to the nature of couture, customised, made-to-order, personalised, or altered garments, such products may be subject to different cancellation, return, exchange, and refund conditions.
Where a separate Return & Refund Policy is provided on the website, that policy will form part of these Terms & Conditions.
Customers should carefully review the applicable return, cancellation, exchange, and refund terms before placing an order.
Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be excluded under applicable law.
13. Defective or Incorrect Products
If you receive a product that is defective, damaged, or materially different from the product ordered, please contact us within the period specified in our applicable return or refund policy.
We may request photographs, videos, order details, or other information to assess the issue.
Where a product is confirmed to be defective or incorrectly supplied, Naseems Couture may provide an appropriate remedy in accordance with applicable law and our applicable policies.
14. Intellectual Property
All content available on the website, including but not limited to:
Brand names and logos
Product photographs
Model photographs
Videos
Graphics
Product descriptions
Text
Designs
Illustrations
Website layouts
Collection names
Written content
Other visual and creative material
is owned by or licensed to Naseems Couture unless otherwise stated.
Such content is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes only.
You may not reproduce, modify, copy, distribute, publish, sell, transmit, display, or commercially exploit website content without prior written permission from Naseems Couture.
15. User-Submitted Content
If you submit photographs, reviews, testimonials, comments, feedback, or other content to Naseems Couture, you represent that:
You have the necessary rights to submit the content.
The content does not infringe the rights of another person.
The content is not unlawful, defamatory, misleading, abusive, or fraudulent.
By submitting content, you grant Naseems Couture permission to use, reproduce, publish, display, adapt, and distribute that content for legitimate business, promotional, marketing, or website-related purposes, subject to applicable law.
Where required, we will seek appropriate permission before using identifiable customer content for promotional purposes.
16. Website Content and Accuracy
We make reasonable efforts to ensure that information published on the website is accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or free from typographical or technical errors.
We reserve the right to correct errors, update information, modify product descriptions, change pricing, or discontinue products without prior notice.
17. Third-Party Links and Services
The website may contain links to third-party websites, platforms, social media accounts, payment providers, delivery services, or other external services.
These third-party services operate independently from Naseems Couture.
We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.
Your use of third-party services is subject to the terms and policies applicable to those services.
18. Website Availability
We aim to keep the website available and functioning properly, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable due to:
Maintenance
Technical issues
Software or hardware failures
Hosting or network problems
Security incidents
Third-party service interruptions
Circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any part of the website or its services without prior notice where reasonably necessary.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Naseems Couture shall not be liable for indirect, incidental, special, consequential, or other losses arising from your use of the website or products, except where such liability cannot legally be excluded.
This may include losses arising from:
Temporary website unavailability
Third-party service interruptions
Delayed communications
Delivery delays outside our reasonable control
Unauthorised access caused by circumstances beyond our reasonable control
Errors in information supplied by the customer
Misuse of products or failure to follow applicable care instructions
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
20. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Naseems Couture and its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from:
Your violation of these Terms & Conditions
Your unlawful use of the website
Your infringement of third-party rights
Information or content submitted by you
Your misuse of products or services
This provision will apply only to the extent permitted by applicable law.
21. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using the website, you acknowledge that you have reviewed our Privacy Policy.
22. Force Majeure
Naseems Couture will not be responsible for delays or failures in performing its obligations where such delay or failure results from circumstances beyond its reasonable control.
Such circumstances may include natural disasters, fire, flood, epidemics or pandemics, government actions, strikes, civil disturbances, transportation disruptions, supply-chain disruptions, power or network failures, or other unforeseen events.
23. Changes to These Terms
Naseems Couture may modify these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.
Updated terms will be published on this page.
Your continued use of the website after changes are published constitutes your acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
24. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable law, disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.
25. Contact Us
If you have questions regarding these Terms & Conditions, your order, or any of our products or services, please contact us:
Naseems Couture
Website: https://naseemscouture.com/
Email: naseemsofficial@gmail.com
Phone: +91 80 43941191
By accessing or using naseemscouture.com, you acknowledge that you have read, understood, and agree to these Terms & Conditions.